Job Description
Job description
Post: Trainee/ Client Services Executive/ Sr. CSE - International Voice Process
Location: Mumbai
Education: Any Graduate
Shift time: Night Shift
Job Description:
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and further action
- Calling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program, etc.
- Maintain the individual daily logs.
- Performs assigned tasks/complete targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.
- Compliance with Medusinds Information Security Policy, client/project guidelines, business rules, and training provided, company's quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
Required Candidate profile
Key skills:
Good at communication skill
Good at computer skills.
Ready to work in night shift
Benefits:
No sales process
On roll job
Saturday & Sunday off.
Excellent working culture
Contact person: Diana
Telephone: 9833502***
Email: di**************s@me*****d.com
Job Classification
Industry: Medical, Healthcare, Hospitals
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Medusind Solutions
Address: 3rd 6th floor, D-13, Street 21, The Great Oasis,, Street 21, MIDC, Marol, Andheri East, Mumbai City,, Maharashtra, MUMBAI, Maharashtra, India
Location(s): Mumbai
Website: http://www.medusind.com
Keyskills:
Sales Process
Invoice Processing
Business Rules
Calling
Information Security
Night Shift
Computer Skills
International Voice Process