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Customer Service Representative @ Career Values

Home > Customer Service (Domestic)

 Customer Service Representative

Job Description

Dear Candidate,

Greetings of the day!

We are Hiring for Customer Service Representative

JD for Customer Service Representative.

 

  • Educating the customers to use The Porters service following a prepared sales pitch to give information and value proposition of our service.
  • Day shift support to assign logistic vehicles to desired clients given their request.
  • Database entry and management
  • Determine requirements by working with customers
  • Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Acting as a direct contact between the company and its existing and potential markets
  • Updates job knowledge by participating in educational opportunities.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Rotational Shifts from morning 7: 00 am - 11:00 pm.
  • Work From Home Module
  • Looking for Pan India Profiles.
  • 2 week offs in a week
  • Salary offered for freshers is 14,000
  • Highest paid salary will be 19,500
  • Candidates with proper documentswill only be considered, Hike on the salaries will be given as per the previous in hand salary.


 

Regards,
HR Team

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Career Values
Location(s): Multi-City, India

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₹ 1.5 - 2.0 Lakh/Yr

Career Values

ICC Group is a chain of organizations having various divisional industries like E commerce / Logistics . the company is having its existence from 40 years having HO in India & USA.