Area Sales Manager
- Tata AIA Life
- 1 to 6 Yrs
- Mohali, Chandigarh
- 4 years ago
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Job Description
Job Title: Sales Manager (Direct Channel)
Job Description:
Role Summary: Drives sales in the zone through liaison with channel partners, Interacts with sales staff of the channel partners to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved.
B Organizational Relationships
Reports To
Zone Head Partnership Distribution
Supervises
Sales Managers and WPOs
C Job Dimensions
Geographic Area Covered
North Zone
Stakeholders Internal
Distribution Operations, Operations, Marketing, HR
External
D Key Result Areas
Drive sales in the zone through liaison with channel partners
Top line and bottom line responsibility for sales through the respective channel partners
Coordinate with the senior management of channel partners to set targets & review mutual expectations
Coordinate with channel partners to decide contests for their sales teams
Arrange for marketing material for the channel partners
Develop contests for sales teams of channel partners
Interact regularly with channel partners to provide them with sales status , product updates, business required etc
Interact with sales staff of the channel partners to motivate them to sell company products
Visit the branches of channel partners on a regular basis to observe the sales process & resolve any escalated queries
Inform the sales staff at the branches about the various contests being held & motivate them to perform better
Track business on a daily basis & give feedback to sales team as well as senior management
Facilitate delivery of marketing material to outstation locations
Manage customer queries & complaints & ensure they are resolved
Handle customer queries & complaints received through channel partners
Facilitate case submission & issuance for the channel partners sales teams
Coordinate between channel partners & operations team to ensure all pendings are resolved
Facilitate claims resolution & give update on the same to channel partners
Manage & develop a team of reportees
Set targets for the reportees & review their performance on regular basis
Look after manpower requirements at clients end as well as for the team
Set sales strategies for the team and follow up with the team to ensure that they are achieving their targets & provide them with regular feedback
Provide support to team members in every possible way for them to achieve their targets
Drive adherence to SOPs & ensure compliance
Ensure compliance in business through mock calls at the channel partners offices
Ensure that the form is being filled correctly to avoid any fraud or misrepresentation
Educate the sales teams of channel partners on the importance of compliance
Ensure that no misselling happens at the sales offices & that no wrong information is being given out by the CA/BR team
Prospect new channel partners
Look out for prospective channel partners & analyze the feasibility of collaborating with them
Approach them with a business plan & start negotiations
Create a business plan to get approval from Zone Head Alt Channels & Head, CA/BR
Analyze competition & device sales strategies accordingly
Risk
Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E Skills Required
Technical
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising/Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate
Experience
5-6 years
Employement Category:
Employement Type: Full timeIndustry: Insurance
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Area Sales Manager
Contact Details:
Company: Tata AIA LifeLocation(s): Mohali, Chandigarh
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