Retail Sales Consultant role @ Urban Ladder

Desired Candidate Profile

Hello All,

Greetings from Urban Ladder!

We are glad to announce that we have multiple openings for the role of Retail Sales Consultant for our Showroom in Bangalore.
Interested candidates can send your profile to ru****s@ur********r.com
Retail Sales Consultant - Experience Center

Urban Ladder is India's most loved home decor brand. UL is planning to expand pan-India into experience centres which will be ULs take on offline retail. These experience centers will provide an immersive brand and product experience to help customers visualize, inspire and touch & feel our products.
We are looking for smart and driven Design Consultants (DCons) to assist the customers who come to the experience center to help them get a great UL brand experience. The experience centre DCons team will work together to provide the best retail experience for customers in India and help enable them to decide on the UL products that fit their requirements.
Role Responsibilities

Be the customer champion: Work with the customer, understand their requirements, and give them the best solution for their home
Be the brand champion: Work closely with the UL core team and illustrate and implement brand values, brand attributes inside the store every single day
Inspire the customer: Ability to dream along with the customer to provide a beautiful home to them + ability to imagine their space
Expert on the product: Ability to answer questions on materials, products, categories, situations, requirements etc. from the customer (specific to kitchens / wardrobes - be an expert in advising materials / configurations of the product)

Profile Requirements
Ability to understand customer requirements clearly and suggest solutions that can convert the customer by giving them the confidence on the person + brand UL
Great command of communication / language (English + one vernacular at least)
High energy, cheerful person + Ability to smile always despite the situation / time
Has interacted with customers over phone / live / email etc.
Empathy for people and situations; highly approachable person
Honesty and transparency in communication; shows warmth in interactions
Extremely hard-working and committed to the cause / values / vision of UL
Love for beautiful homes, and all things beautiful; a love for aesthetics
Willingness to learn rapidly + Ability to consistently make things better
Ability to use technology effectively + Ability to use apps / tools to design

Contact Details:

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