Job Description
We are urgently looking for Call Center Executive Telugu Language with Centre for Sight Group of Eye Hospitals for Dwarka location.
Key Responsibilities:
- Answer inbound calls
- Create purchase orders
- Respond to customer enquires
- Sell product & place customer orders
- Up-sell products & services where applicable
- Transfer customer calls to appropriate staff
- Clearing daily email logs
- Identify, research & resolve customer issues
- Complete call logs & reports
- Enter order details into the system
- Research all billing & payment issues
- Authorize and process customer refunds
- Relay all call trends where necessary to supervisor
- Recommend process improvements where necessary
If interested, Kindly share your updated profile with the details mentioned below to take it ahead;
- Total Experience
- Current CTC
- Expected CTC
- Notice Period
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Thanks & Regards,
Gautam Kumar
Deputy Manager Human Resources
Centre for Sight Group of Eye Hospitals
M: +91 - 9650644*** / 9560333***
E: ga*********r@ce***********t.net
W: www.centreforsight.net
Job Classification
Industry: Medical, Healthcare, Hospitals
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Centre Sight Group Eye
Address: Delhi
Location(s): Delhi, NCR
Keyskills:
Calling
Call Center