Job Description
The key responsibilities are to build and preserve trusting relationships with customers and find ways to outperform the competition and maintain the company's positive image.
2020 Passout freshers are most welcome. Can be from any Background.
- Responsibilities and Accountabilities:
- Understand customer needs and develop plans to address them.
- Resolve customer complaints quickly and effectively.
- Forward upselling and cross-selling opportunities to the sales team.
- Promote high-quality sales, supply, and customer service processes.
- Aim to preserve customers and renew contracts.
- Approach potential customers to establish relationships.
Desired Candidate Profile
- Experience
- Nature of Experience: Experience in customer service.
- Length of Experience: 0-2 years experience.
- Skill Set & Personality Traits required:
- Excellent communication skills in Hindi and English.
- Knowledge of customer relationship management (CRM) practices.
- Problem-solving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and managerial skills.
- Customer-oriented mindset.
Perks and Benefits
Flexible day shift
Excellent work Atmosphere.
For further details, please mail your resume to la****i@va********h.com.
Please refer your friends.
Job Classification
Industry: Media, Entertainment, Internet
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Graduation Not Required
Post Graduation: Medical-MS/MD in General Practitioner, Anaesthesiology
Doctorate: Other Doctorate
Contact Details:
Company: Uber9 Business Process Service Private Limited
Address: F-97,,Newry Shreya Apartment,Anna Nagar East,Anna , Nagar East, , Chennai, Tamilnadu, India
Location(s): Chennai
Keyskills:
Customer Relationship
Customer Service
Customer Support
Vendor Management
Vendor Relationship Management
Customer Service Operations