Profile : E Commerce Executive
Experience : Minimum 2 Year
Salary : Upto 25k / Depend Upon Interview
Location : Saroli, Ring Road.
Timing : 10 to 7 or 8
Job Description :
Coach the team for service performance
Coordinate order processing, delivery and returns of customer orders
Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities
Execute activities driven by data analytics
Identify strategic business partnerships
Implement customer retention and loyalty programmes
Implement e-commerce activities
Implement new business collaboration initiatives
Implement preventive and corrective measures of disaster recovery plan
Maintain business partnerships
Manage a diverse service environment
Manage operations for service excellence
Manage service quality and customer satisfaction
Monitor and maintain smooth functionality of website
Monitor fulfilment of customers' orders via store pick or delivery service
Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms
Operate and maintain existing IT infrastructure and networks based on standard operations procedures
Prepare insights report on data mining outcome
Provide specialised knowledge and insights on the development of technology strategy and roadmap
Track and report business outcome of data-driven insights
Thanks & Regards
Mitali Rathod
8160386***