Technical Writer - Thane,Mumbai - Romu @ Romu Software Services

Job Description

Role:

Technical writer is expected to create instructions, how-to manuals, and frequently asked questions pages to help technical support staff, clients, and other users within the industry. It is expected that the technical writer understands complex information and can seamlessly communicate this information to people with diverse professional backgrounds.

Responsibilities:

• Writing samples upon request What You Will Be Doing Create and maintain software documentation for customers and internal use
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Work with product management, engineers, and QA team to create accurate, clear documentation (including interviewing personnel to assess and document feature functionality)
• Work within agile sprint team to clearly document feature functionality
• Write content that meets the needs of the target audience, turning product complexities into simple language for our clients
• Coordinate and proofread documentation
• Other duties as assigned
• Comply with Company Information Security policies and procedures and report any incident that is related to information security

Qualifications:

• Bachelors degree in English, Journalism, Communications, or related field
• Software-oriented technical writing experience preferably business software
• Familiarity with agile development environment
• Experience creating and generating online help and user guides
• Experience with source control
• Experience with single sourcing
• Experience with markup languages such as HTML and XML
• Experience with software such as Visio or other diagramming/graphics application
• Familiarity with common writing standards
• Qualified experience may be substituted for education

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: QA/Testing/Documentation
Role: QA/Testing/Documentation
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Romu Software Services
Address: 4B/50, 4th Floor,High Street Mall Cum HighlandCorporate Center, Bhiwandi Road, Kapurbawdi Majiwada Thane West 400607,
Location(s): Mumbai

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Keyskills:   Madcap Flare Technical Writing Business Analysis Confluence source control XML single sourcing HTML Visio SDLC Life Cycle Requirement Analysis Information Technology