Mega Walk-in Drive | Iifl Gold Loan | Delhi
- India Infoline
- 1 - 6 years
- Delhi, NCR
- 4 years ago
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Job Description
Roles and Responsibilities
India Infoline Finance Ltd. is hiring for Branch Manager / Gold Appraiser & Customer Care Executive profile for Gold Loan vertical for our "Existing & Upcoming Branches".
Job Location: Across Delhi NCR
Job Description -
Branch Manager :
- Meeting the branch targets of all financial Products promoted by the organization which includes Gold Loans and cross selling of Loan products via SME Loans, Home Loans and Investment products via Health Insurance, Bundled Insurance, Mutual Funds, NCDs or any another financial products introduced by the organization based on requirement.
- Participate in marketing activities along with the team to improve the brand visibility & generate leads for New CUIDs of IIFL_Gold Loan branch in the catchment areas.
- Prepare reports related to branch functioning ,its performance and take necessary actions for Branch business growth.
- Strong follow up for interest collections to keep NPAs in control.
- Coaching, mentoring & training the team and also provide timely feedback on the performance and motivate them to achieve Goal Sheet.
- Review teams productivity at regular intervals and guide/support them for achieving the branch targets.
- Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL - KYC adherence.
- Correct valuation and maintaining 100% Process compliance at branch.
- Maintaining & displaying of statutory abstracts and registers as per the guidelines and compliance.
- Maintaining quality portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Maintain the branch in a hygienic environment.
- Proper utilization & up-keeping of marketing & promotion material.
- Conduct regular checks on Safety equipment's via CCTV Records, Panic Button, OTP device etc and other branch infra structure.
Gold Appraiser:
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Customer Care Executive :
- Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.
- Verify customers KYC & complete online registration.
- Provide after sales service to existing customers and obtain references from them to increase customer base.
- Provide good customer service experience while pledging / releasing /interest payment transactions.
- Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing customers for generating renewal & referral business.
- Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure customer callings as per CRM leads and update in system.
- Ensure strong follow up for interest collections to keep NPAs in control .
Interested Candidates can attend the interview on 12th Dec 2020 or share CV on me************a@ii*l.com.
Venue: IIFL Gold Loans, UGF 02 , P6 OCEAN COMPLEX SEC 18 NOIDA.
Desired Candidate Profile
Banking Sector / Fresher's interested in Sales Role can also apply
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Walk-ins
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: India Infoline LimitedAddress: Plot No. 98, Phase - IV, , GURGAON, Haryana, India
Location(s): Delhi, NCR
Keyskills: marketing loan casa nbfc Finance Banking gold checking Gold Loan sales
India Infoline
IIFL Securities LimitedIIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking,...
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