Process Excellence Trainer - Marketing
- Replicon
- 2 - 5 years
- Bengaluru
- 4 years ago
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Job Description
Responsibilities:
- Collate data and information on individual marketing processes, and identify cross-functional best practices
- Maintain and update all process documents of various marketing groups
- Responsible for onboarding new hires as well as planning, designing, and conducting custom training programs periodically
- Prepare training materials and conduct workshops using a variety of instructional techniques such as role-playing, simulations, team exercises, group discussions, videos, lectures, etc.
- Maintain and develop training manuals, calendar, content, and relevant course materials
- Analyze individual KPIs and provide measured feedback to ensure process excellence
- Advocate marketing process best practices with external stakeholders and L&D partners
Qualifications:
- Impeccable oral and written communication skills
- Excellent presentation skills
- Depth and breadth of experience in marketing, demand generation and/or marketing-operations roles
- At least 2-years of experience in coaching and mentoring large process-oriented teams
- High level of organization and communication skills, attention to detail, and hands-on approach
- Ability to quickly learn new tools, and adapt to new processes
- Should be flexible to work during the North American Shifts.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Replicon SoftwareLocation(s): Bengaluru
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Keyskills: Training Sales Process excellence Workflow Marketing operations Advocate Management Individual Contributor Operations
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Replicon
Your business is unique. Your workforce solutions should solve for the exact challenges you face.That?s why we?ve thought of everything: configuration, implementation, third-party integrations and compliance ? all wrapped up in convenient cloud living.
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