Urgent Requirement | IIFL Gold Loan | Udaipur @ India Infoline

Job Description

India Infoline Finance Ltd. is hiring for Gold Appraiser & Customer Care Executive profile for Gold Loan vertical for our "Existing & Upcoming Branches".

Job Description -

Gold Appraiser:

• To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
• Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
• Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
• Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
• Ensure to call customers as per CRM leads and update in the system.
• Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
• Drive cross-sell of other financial products to existing customers.
• Ensure strong follow up for interest collections to keep NPAs in control.
  

Customer Care Executive :

• Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.
• Verify customers KYC & complete online registration.
• Provide after sales service to existing customers and obtain references from them to increase customer base.
• Provide good customer service experience while pledging / releasing /interest payment transactions.
• Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing customers for generating renewal & referral business.
• Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers.
• Drive cross-sell of other financial products to existing customers.
• Ensure customer callings as per CRM leads and update in system.
• Ensure strong follow up for interest collections to keep NPAs in control .
  

Interested Candidates can share CV on me************a@ii*l.com.

Desired Candidate Profile

Banking Sector / Fresher's interested in Sales Role can also apply

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: India Infoline Limited
Address: Plot No. 98, Phase - IV, , GURGAON, Haryana, India
Location(s): Udaipur

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Keyskills:   marketing loan casa nbfc Finance Banking gold checking Gold Loan sales