Senior Manager Quality/Quality Head
- Rakon India
- 17 - 24 years
- Chennai
- 4 years ago
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Job Description
Position Purpose:-
We are looking for an experienced Senior Quality Manager to ensure that our products and services meet all necessary requirements before they reach the customer. Strategic and tactical responsibility for implementing Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimising production quality levels and supporting operational excellence. Work closely with internal and external key stakeholders, manufacturing and customers regarding technical support of their activities.
Responsible for all areas of the Quality function and provide support within Operations. Lead and develop the Quality Management system, striving for best in class products and business practices to deliver to the customers expectations, managing teams and projects across the business. Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills. Monitor and report Key Performance Indicators across all areas of the business to ensure that all projects are delivered on cost and on time to the highest quality standards. Ensure Health, Safety and Environmental issues are prioritised and facilitate Lean Business and drive Continuous Improvement across all quality related areas of the business in line with the strategy.
Job Synopsis
Position Title: Senior Manager-QC/Quality Head
Reports to: Managing Director
Location: Bangalore
Experience: 15+ years
Education: BE E&C /EE + Post Graduation.
CTC: Best in the Industry
Description of the Role:-
- Understanding customer needs and requirements to develop and implement effective quality assurance and Quality control processes and strategies.
- Align Quality Assurance and Quality Control activities to meet the overall Quality objectives and Quality mission of the company.
- Manage Quality Assurance and Quality Control activities including planning and execution leveraging best practices, training, tools and techniques, world class methodologies and quality processes
- Work with intra company department leads, customers and suppliers for achieving the best quality practices and standards.
- Setting requirements for raw material or intermediate products from suppliers and monitoring their compliance
- Ensure that the organizations Quality Management System conforms to customer, internal, ISO and regulatory/legal requirements.
- Ensure evaluation of, and reporting on, vendor quality systems.
- Conduct inspection (examination) of incoming materials, ensuring that they meet requirements.
- Manage the monitoring, measurement and review of processes, especially those that affect the quality of the organizations products.
- Provide leadership to a team Asst Managers, Engineers, Inspectors, Auditors, Analysts, and Technicians
- Establish and sustain a well-trained, highly skilled, highly motivated quality team
- Conduct periodic KPI/Quality performance Review Meetings with Leadership/Higher Management and Team members.
- Periodic Quality data reporting and review with all stakeholders (internal/external) on the performances, analysis and improvement plans
- Responsible for accuracy and timely inspection/calibration of monitoring and measuring devices.
- Achieve excellence in Quality performances.
Critical Tasks:-
- Evolve robust QA/QC procedures and processes.
- Establish measurements, In-depth analysis, short term and long term actions.
- Drive Root Causing, containment actions, preventive actions and fixes for issues.
- Ensure strict compliance to all procedures and processes involved in the manufacture of products.
- Planning and management of Certifications and Audits (Internal/Customer/Supplier).
- Plan and achieve Key Performance Indicator targets.
- Customer complaint management including preparing and submitting 8D report to customers.
- Customer, Supplier interfacing and communications.
- Customer, Supplier, In Process Quality performance tracking and Management.
- Risk assessment and mitigation.
- Raw material / Assembly part inspection and qualification approval.
- Identification and closure of training needs of resources.
- Employee performance assessments, Employee Recognition and Rewards.
- Actively participating in Vendor identification/Vendor Qualification/Vendor selection/Vendor development & Vendor Management.
- Participate in Product and Process qualifications.
- Quality Documentations and robust document control.
- Product returns and analysis (RMA) Management.
- Reporting to the Quality Leader/Head on a day to day basis.
- Cross functional operational capabilities to drive improvements.
- Strong experience working within a multi-cultural, global organisation and customer base.
- Strong customer focus
- Demonstrated experience establishing and managing proactive quality processes and solutions
- Experienced in coordinating cross-functional activities
- Demonstrated ability to motivate and influence others
- Experienced facilitator and coach
- Skilled in defining, coordinating and performing planned and random process audits
- Strong bias toward mistake-proofing
Technical Competencies
Behavioural Competencies
- Engineering Graduate preferably in Electronics, Electrical course.
- Min Overall experience of 15+ Years (of which Min 10 Years of Managerial/leadership experience) in handling End to End Quality Control/ Assurance activities in reputed Electronic Product manufacturing industry.
- Experience in Customer, Product, Process Quality Management.
- Experience in Supplier Quality Management, Incoming Goods Inspection (covering Electronics, Mechanicals, PCB, Cables, Standard and Custom parts)
- Experience in Prototyping, NPI & Mass Production Quality activities.
- Exposure to Surface mount/PTH technology
- Product Integration, Product Testing of electronics products.
- Good working knowledge of ISO9001, ISO14001, and ISO 18000 certifications
- Good knowledge on MIL & Space quality requirements, certifications etc.
- Good knowledge of IPC 600 and IPC 610 standards
- Good knowledge of data (Yield, defect) analysis, RC/CA/PA methodologies, Quality tools and techniques, 5S, Kaizen, SPC, Lean & Six Sigma techniques.
- Good knowledge of Control plans and FMEA.
- Good knowledge of various Inspection methodologies, techniques and best practices.
- Good knowledge of ESD, MSD requirements.
- Good knowledge of Calibration requirements, Document Control, Training.
- Good knowledge of DFM/DFX activities
- Innovative approach for problem solving
- Ability to develop strategies to overcome challenges
- Focused, Creative and resourceful
- Team player
- Strong Leadership skills
- Effective communication & collaboration skills
- Good Presentation skills
- Good sense of ownership and responsibility
- Systematic and Process oriented
- Compliance & Result oriented
- Self- Motivated/Self- reliant/ Self driven
- Good Analytical and Problem solving abilities.
- Decision making ability.
Key Performance Indicators
- High Rolled throughput/ETE in-process Yields
- Low Defect rates, Rework and scrap - Low Cost of Poor Quality
- On-Time defect Analysis and Reports - Effective CA,PA closures
- Zero Non compliances (Internal/external)
- Good outgoing Quality performance, Low Customer Rejections, Low Customer complaints, On-Time closure of Customer Complaints (if any),Zero Customer escalations, High Customer Satisfaction
- High Employee satisfaction (ESAT) Low Employee Attrition
- Effective Document control.
- On-Time RMA processing
- Implementation of Kaizen, Lean, Six Sigma, SPC, Zero Defect, TQM methodologies
- Digitization and Automation activities
- On-Time closure of Supplier issues, Robust Incoming Quality inspection, low Incoming (supplier) d ppm
- Effective and timely planning and closures of external/internal Certifications and Audits.Roles and Responsibilities
If you are interested then please share your profile on ab************v@ra**n.com
Job Classification
Industry: Semiconductors, ElectronicsFunctional Area: Quality,
Role Category: Not mentioned
Role: Not mentioned
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Electrical, Electronics/Telecommunication, Instrumentation, ChemicalPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: RAKON INDIA PRIVATE LIMITEDAddress: 12,,,KHB INDUSTRIAL AREA,YELAHANKA NEW TOWN, , , BANGALORE, Karnataka, India
Location(s): Chennai
Keyskills: Quality Management Senior Management
Rakon India
About RakonRakon is a global high technology company and a world leader in its field. The company designs and manufactures advanced frequency control and timing solutions. Its three core markets are Telecommunications, Global Positioning and Space and Defence. Rakon products are found at the ...
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