Greetings from Experis IT(Manpower Group) !!!
We have an Urgent opening with one of our Client and we are looking for the professionals with the following skill sets.
Opportunity with leading MNC Job Role : Desktop Support Engineer
Client : Top MNC
Job Role: Experis Manpower Group
Experience: 0-1 Yrs
Location: Delhi NCR
JD: Desktop Support
Its a C2H Position ,with MNC Company
Any graduate with good communication skills, Must have good experience Desktop Support
Shift :- Rotational Shift (No Cab)
Working Days:- 6 Days
Windows 10 Experience will be an add on Responsibilities
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Requirements
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills
Customer-oriented attitude
Notice Period: less then 10 Days (More than 15 Days NP please do not apply)
Location: Pan India
Intrested candidate please apply on the link below of naukri or email me on su**********e@gm**l.com
Regards
Suwarna.
Keyskills: remote desktop engineer Technical Support desktop support IT Support Engineer remote computer senior engineer remote desktop support engineer remote customer support engineer remote laptop engineer remote desktop remote computer engineer
Experis IT is a global IT outsourcing MNC, part of $22 billion dollar ManpowerGroup having more than 4000+ offices in 82 countries and is ranked 144 among fortune 500 companies and is also recognized as one of World's Most Admired Companies and World's Most Ethical Company. Experis IT is a leading p...