Team Leader - Online sales
- IIFL Securities
- 2 to 5 Yrs
- Mumbai
- 4 years ago
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Job Description
Position: Team Leader
Location: Thane
Product: Equity
Qualification: Min Graduation
Experience: 2+ years into Team handling
Job Profile:
Comfortable working on a Sales Target
Maintain client relationship and provide the best service.
Excellent Communication Interpersonal skills & Convincing Skill.
Fluent English, emailing, calling, chatting, other communication*
To ensure quality parameters are met and TAT to respond to the customer is maintained
Responsible for collating Margins on account & Selling Mutual Funds
To escalate all CRMs that have not been closed within TAT or have been closed inadequately
To ensure that the defined productivity targets on service levels, call handling time, quality parameters are met consistently
To ensure zero-defect processing of all customer requests
To ensure complete and accurate resolution within the defined TATs.
To ensure process compliance as per the set Audit and Service Quality guidelines
Responsible for ensuring the delivery of competent and consistent service in line with set standards that results in enhanced customer experience.
recruiting new team members as per business needs
Skills:
Excellent Communication, Interpersonal, Convincing & Selling Skills.
Languages known - English, Hindi & Marathi
Share Market & Equity knowledge is mandatory
Aggressive / sales-oriented candidates
Interested candidate can mail resume on In************i@ii*l.com
mandatory Details required
Current Location
Current Team Size
Notice period
Current CTC
Employement Category:
Employement Type: Full timeIndustry: Broking
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Team Leader - Online sales
Contact Details:
Company: India Infoline FinanceLocation(s): Mumbai
IIFL Securities
IIFL Securities Limited IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broki...
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