Application Specialist - RDT @ Upcrest Engineering

Job Description

Job Description:

Responsibility is mainly but not limited to:
1. Handle all field related issues on RDT products.
2. A end service calls on TH, DTH & Rotary products and trouble shoot issues both at site level and verbally over phone.
3. Conducting trials on new products and generate reports/feedback for internal discussion.
4. To perform successful trails and training on existing product lines.

5. Site training of operators for best drilling practices which can help in value recognition of our products.

6. To generate leads/reports on frequently faced field related issues and interact with PC.
7. Warranty parts inspection at dealer/stockiest office and make a report for claims processing.

8. To stay in touch with partners on regular basis.
9. This position requires frequent travel within country at least 10 days in a month and you will report to Application Manager - RDT 

Skills and Experience:

2 to 3 years of experience in service background
Knowledge from RDT product line is plus
Knowledge on MRS will be added advantage

Qualification required :

Diploma/ Engineering in any discipline
Key competencies required for this role:
Basic understanding of RDT products like DTH, top hammer & rotary, Customer centricity.
Good Communication skills

Good understanding on MS office to generate technical reports frequently

Location :

Hyderabad, India

Why should you apply for this position

For an individual, it can help to nurture technical abilities on RDT products with some touch of commercial exposure. This role-plays

important role in after sales market, essentially aiming at providing customer complete solution on RDT. An individual can develop

so skills during his/her tenure and can look for career option in Sales, After market parts & Equipment is moving forward.

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