Operation Officer - Hyderabad / Secunderabad @ VFS Global

Job Description

Document scrutiny and collection of applications for visa processing.

Handle customer/applicant queries personally or via email, telephone.

Handle cash and bank related transactions if assigned and ensure 100% accuracy.

Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.

Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.

Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.

Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.

Encourage applicants to provide feedback on services provided and their overall experience at the application centre.

Ensure that the entire process is completed within the mandated Turn Around Time.

Assist Deputy Manager/Operations Manager in execution of WB Project.

Ensure judicious use of natural resources.

Adhere to the environment health and safety policy/objectives and guidelines of the organization.

Required Candidate profile

Required Candidate profile

 Fresher with good communication skills in English can apply for the above Job.

Excellent company to boost your career.

6 Days working ( Only Day shift) - Saturday Weekoff , Sunday - Working day

Perks and Benefits 

Perks and Benefits 

Sunday Allowance

Job Classification

Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Other
Role: Other
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: VFS Global Services
Location(s): Hyderabad

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Keyskills:   operations back office operations customer service Front Office Operations communication customer support