Job Description
About us:
Shaadi.com, the world's oldest and most successful matrimonial service has been trusted since 1996 by people all over the world to help them find their soul mates. Today, hundreds of thousands of people have met their life partners through our revolutionary matchmaking service.
JOB BRIEF:
Position: Select Service Advisor (Executive Level)
Organization: People Interactive (I) pvt ltd.
Business Unit: Shaadi.com
Location: New Delhi(Okhla)
No. of Opening : 5
Languages specific: Bengali
Gender: Only Male
Process: Outbound Voice process
Responsibilities
Managing Post-Sales experience & Service Quality of Premium Members
Involves understanding member requirements, developing his profile, & searching accordingly for suitable matches
Jointly prospecting & short-listing matches for the member (basis schedule)
Representing the member & connecting with desirable prospects
Facilitating meetings with consented & relevant matches for the member
Involves counseling the member & ensuring timely achievement of all milestones in the Partner Search Process
Responsible for renewing existing memberships
Generate Success Stories of Select customers
Requirements
Familiarity with web technology and comfortable with the Internet
Very strong verbal communication skills and at least average writing skills
Clear diction and clarity in speech
Extremely detail oriented and ability to organize
Problem-solving
Effective objection handling
Prior experience in Customer service or Customer Facing job will be an added advantage
Minimum Graduate
5 day working with any work off with flexible shifts.Interested candidates reply to this mail without changing SUBJECT LINE.
Regards,
Khushboo Verma
Team HR
Contact No: 9818389***
Kh***********a@pe**************e.in
Delhi Hub
People Interactive (I) Pvt. Ltd.
A 2, 1st Floor, Okhla Phase 1,
Near Crown Plaza,
New Delhi 110020.
Job Classification
Industry: Media, Entertainment, Internet
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: People Interactive (I) Pvt Ltd.
Address: 2(B)(2) 11, Ground Floor 68, , , MUMBAI, Maharashtra, India
Location(s): Faridabad
Keyskills:
Bengali
Communication Skills
Customer Relationship
Customer Support
Telesales
Domestic BPO
Voice Process
International BPO