Deputy Manager- Order Management - REF4744M
- WNS Global Services
- Fresher
- Mumbai
- 4 years ago
- Email to a friend
- Report this job
Job Description
Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy.Generate customer invoices for assigned accounts in an accurate and timely manner. Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly.
Review customer order documentation for order acceptance; ensure appropriate documentation is received and complies with corporate order and revenue policies.
Assist in the resolution of relevant outstanding accounts receivable and collection issues.
Read and analyze various customer contract provisions that impact the order process and invoicing requirements.
Ensure purchase order is accurately reflected in system.
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation.
Process Return Material Authorizations (RMAs) within 5 business days of receiving requests.
Solve issues involving order processing. Provide outstanding order processing service to the sales teams.
Qualifications
Graduate
Additional Information
The ability to learn and execute complex tasks, demonstrated by the completion of a Bachelors degree program in business, accounting, or finance (preferred), or through relevant work experience.
Excellent oral and written communication skills. Ability to lead problem solving activity.
The ability to manage stress without it negatively effecting work quality or professional demeanor.
Knowledge of Microsoft Office tools, or the ability to learn and master these tools.
Excellent organization skills and a high level of comfort handling details.
Ability to coordinate and prioritize multiple tasks successfully in a fast paced environment.
Knowledge of, or the ability to learn, all order related software and system tools (as listed in Key Area of Responsibility)
Excellent work attendance records and habits.
Ability to think creatively and adapt well to change.
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation.
.. Team management
Should be comfortable working in US shift.
Employement Category:
Employement Type: Full timeIndustry: ITES
Functional Area: Product Management
Role Category: Product Management
Role/Responsibilies: Deputy Manager- Order Management - REF4744M
Contact Details:
Company: WNS Global ServicesLocation(s): Mumbai
+ View Contact
Keyskills: Deputy Manager Order Managemen
Fraud Alert to job seekers!
₹ Not Specified
WNS Global Services
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Service...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in