Customer Support Executive @ Fidelis Corporate

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Customer Support Executive

Fidelis Corporate
0 - 2 Years
Bengaluru
4 years ago
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Job Description

Role and Responsibility Customer Service Executive
Inbound calling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Fidelis Corporate
Location(s): Bengaluru

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Keyskills: Customer Service

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Fidelis Corporate

Fidelis Corporate Solutions Private Limited, was incorporated in 2010 and since then it has grown over the years catering to different industries across Indian sub continent and has been a leading service provider in staff augmentation & solutions in various industries in Indian sub-continent. S...

Customer Support Executive @ Fidelis Corporate

Home > Customer Service Executive (Voice)