Hiring for International Voice Support_Night Shifts
- CIK Telecom India
- 0 - 4 Years
- Noida, Gurugram
- 4 years ago
- Email to a friend
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Job Description
Build your career with the greatest brand!!!We hiring for UG/ Graduate, fresher or experienced candidates with Excellent Communication skills for the Voice process for Gurgaon Location.
Designation: Customer Support Associate -Voice
Cik Telecom India Pvt. Ltd.
CIK Telecom was founded in 2003 in Toronto, Canada, emerging from the advanced technologies and research from Onet System Inc., a leading consulting company in Canada specializing in telecommunications. CIK employs more than 300 staff with offices located in Canada, United States, China, Vietnam, India, and Morocco. We have local support centers in each of the major cities in Canada. CIK is registered as a licensed carrier with the CRTC (Canadian Radio-Television and Telecommunications Commission) since 2003.
Interface with customers via live chat, emails, and calls for the purpose of actively resolve customer problems or selling products and services.
Roles & Responsibilities:
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Opens the customer account by recording account information.
Prepare reports by collecting the feedback from customers.
Attracts potential customers by providing knowledge about the product and services according to their needs.
Candidate Profile:
UG/Any Graduate Fresher or Experience.
Excellent written & spoken communication skills.
Keyboard skill for 30 wpm.
Flexible with 24/7 Environment.
Salary slab 13k-27k Take home (As per the relevant experience) & attractive Incentive amount.
Shift Timings: 5:30pm to 2:30am, 09:30pm to 6:30am & 2:30am to 11:30am.
Working Days- 5 days
Co. Website https://www.ciktel.com/AboutUs/Career
If the above-mentioned job suits you then you can come directly for the Interview with the below-mentioned documents:
*Updated Resume.
*10th & 12th Mark sheets.
*Graduation mark sheets.
*For result awaited candidate last semester Admit card is a must.
*Experience Documents. (If Any)
Kindly share your resume on [Confidential Information] or can contact HR Soni Singh on 9599192***.
Location- Plot No. 51, 1st Floor, Sector 18
Gurgaon, Haryana-122015
Landmark Sector 18 Police Station.
Employement Category:
Employement Type: Full timeIndustry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Hiring for International Voice Support_Night Shifts
Contact Details:
Company: CIK Telecom IndiaLocation(s): Noida, Gurugram
Keyskills: Customer Support Representative Customer Suppor Customer Support Executive Customer Care Executive Customer Care International Voice Suppor Voice Process International Voice
CIK Telecom India
CIK Telecom was founded in 2003 in Toronto, Canada, emerging from the advanced technologies and research from Onet System Inc., a leading consulting company in Canada specializing in telecommunications. CIK employs more than 300 staff with offices located in Canada, United States, China, Vietnam, In...
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