Job Description
Job Title: Senior Manager India Payroll
Company Profile:
TopSource is a global outsourcing specialist. We provide payroll and accounting support services for clients in UK and India. We use our product Portico to support and enhance the services that we provide.
For details about TopSource, please visit:
http://www.topsource.in , http://www.topsource.co.uk,
https://portico.topsource.co.uk , https://portico.topsource.in
Job profile
The Senior Manager India Payroll will be based in Pune and have overall responsibility to manage the delivery of services for the following business unit in the delivery center.
'India Client is the business unit that includes sales and delivery teams supporting payroll and accounting support services to India-based clients.
The role reports into the Vice President-Delivery for day to day, business support and client service functions.
Some of the key activities that the India Payroll Senior Manager will have responsibility for are:
Provide operational support in pre-sales situations, on-going account management and handling client relationships
Assisting presales / business development teams with operational inputs for placing an RFP, including customer presentations to demonstrate delivery capabilities
Innovating, designing and building automated and process solutions for clients and/ or internal use
Participating in process and solution build as part of new clients on-boarding
Hire motivate and grow teams to deliver the promised service
Deliver the promised service
Grow the practice as per the goals set
Assume P&L responsibility of the practice
Proactively initiate Productivity and Efficiency improvements
Client Servicing and Relationship Management
Demonstrate domain expertise by solving clients and teams queries
Executing the Managing Colleagues and Sourcing Colleagues strategies of the business for the India Payroll business unit
Candidate Profile
Must have 10 plus years overall experience with at least the last 2 in a Practice Head function
Demonstrated ability of project and people management
Should have a strong understanding of the business process service industry and preferably have a process/ operations background
Have strong client servicing orientation
Experience in working in outsourcing solutions in the accounting and/or payroll domains will be a big plus
Personal Characteristics
Strong leadership qualities
Decisive
Commercial Orientation
Passion to deliver the promised service
Should have excellent written and spoken English
Motivated, self-starter individual with high level of integrity, intensity and activity with a can-do attitude.
Ability to understand Organization objectives and execute them accordingly
Disciplined process oriented work style
Plan, monitor and manage activities for self and team
Ability to work independently
Experience: Min: 10
Job Location : Pune
Salary : As per Market standards
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Human Resources
Role Category: Payroll
Role/Responsibilies: Senior Manager India Payroll
Contact Details:
Company: Topsource Infotech
Location(s): Pune
Keyskills:
Payroll Managemen
Client Managemen
Key Account Managemen
Payroll Processing
Relationship Managemen