Cloud Operations Engineer L2 - Noida - Thales @ Thales Group

Job Description

As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world-class support on AWS Thales public cloud infrastructure.

A week in the life of a Cloud Operations Engineer:

• Support the company-defined AWS cloud strategy.

• Enjoy solving problems, work with customers, and have technical backgrounds from a variety of different fields.

• Collaborate and work very closely with Site Reliability Engineering and Security teams.

• Provide general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues.

• Understanding of infrastructure monitoring, logging, alerting release and configuration management.

• Actively participating in change and incident management processes and coordinating several stakeholders.

• Ensure day to day world-class support to internal engineering and services teams.

• Making sure there are continuous Thales AWS cloud improvements.

Knowledge, Skills and Experience:

• To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.

• You must have past experiences on Linux/Windows-based OS, experience in monitoring/logging like DataDog.

• We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever-changing environment. Have experience with incident and change management process.

• We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes.

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required

Contact Details:

Company: Thales Group
Location(s): Noida, Gurugram

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Keyskills:   Change management Linux Aerospace Configuration management Network analysis Customer support Windows Troubleshooting Operations Monitoring