Invigilators/front Desk/office Admin Role
- Prometric Testing
- 0 - 3 years
- Bengaluru
- 4 years ago
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Job Description
JOB TITLE: Test Center Administrator
Job Location: Prometric Testing Pvt Ltd, 3rd Floor,Tower B, Prestige ShantiNiketan, White Field ITPL Road, Bangalore South Taluk, Bangalore, Karnataka, 560048
Shift Timings: 7:00 am - 4:00 pm / 9:00 am - 5:30 pm / 10:00 am - 7:00 pm (Flexible to work in any Shift Hours)
Weekly Offs - Two (Roster Based - Not Necessarily Sat & Sun)
JOB RESPONSIBILITIES:
- Greet test center visitors on arrival
- To take required security/verification precautions by checking identification and confirming requisite documents, eligibility, etc.
- To monitor the candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment
- To take signature of candidates while they step in/out of the testing room
- To file irregularity reports for unusual situations or complaints
- To provide security at the testing facility by ensuring all locks and security systems are properly used.
- The TCA may also be responsible for holding keys to the testing facility.
- To operate hardware and other test center equipment. To support operations and technical personnel with data communications.
- To operate a DVR, digital camera, telephone system, and alarm system as and when required.
- To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
- To maintain the cleanliness of the Test Center
- To ensure a safe work environment and to proactively highlight any health & safety issues
- To complete TCA accreditation exams and to take part in training sessions as required
Required Candidate profile
- Any Graduate/Post Graduate
- 0 - 3 years of customer service/front office/administration related experience required
- Candidates staying near to Office location and have a Two wheeler would be preferred
- Experience dealing with the public from a position of authority
- Strong verbal skills; ability to communicate effectively
- Ability to handle multiple tasks at one time
- Ability to read and interpret documents such as safety rules, and operating and maintenance instructions
- Ability to write detailed reports and correspondence
Perks and Benefits
Day Shifts; 2 Weekly Offs; Multinational EnvironmentJob Classification
Industry: IT-Software, Software ServicesFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Prometric Testing Private LimitedLocation(s): Bengaluru
Keyskills: front desk Receptionist Counsellor customer relationship administration facility administration customer service Retail Operations Guest Relations Office Administration Store Operations telesales Telecalling Fresher CRM
Prometric Testing
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in mo...
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