Trainer- Hyd/Pune - Hyderabad
- Tech Mahindra
- 3 - 7 years
- Pune
- 3 years ago
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Job Description
Opening for Trainer role in Hyd or Pune.
Eligibility:
- BPO Training exposure is mandatory BPO Background
- Should have hands on experience in providing training on batch wise (or) Classroom training (or)Process Training (or) Technical Training Voice / Non voice Process
- Good communication skills.
Job description:To manage end-to-end process training batch for leading International consumer durable client Must have exposure on conducting soft skills, process/product and system Training in an international BPO as Trainer. Must ensure successful clearance of agents from training phase during certification Must have managed operations and client interactions during training phase Co-ordinate with various departments for support for successful completion of batch Must conduct various refresher on floor basis audit output on monthly basis Must conduct quality checks for 0 30 day agents on regular basis Requirements**: Should have excellent communication skills (written and spoken) Should have experience in International BPO as a Trainer. Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook). Graduation is Mandatory. Should be flexible to work in shifts.Experience: Minimum 2 yearsCTC: As per market standardskindly send an email in the below format)job, kindly forward your CV to CS*******2@Te*********a.com with a mention over cover mail as follows
Kindly mark the subject line as Process Trainer - (Pref. Location)
- Position applying
- Overall Experience
- Relevant experience into training
- Designation & Company
- Current & Expected CTC
- Current & Pref Location
- Notice Period.
Kindly refer your friends for this wonderful opportunity
Regards
Cathy
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Tech Mahindra LtdAddress: Pune /Hyderabad
Location(s): Pune
Keyskills: process trainer Communication Skills Soft Skills Classroom Training Process Training Non Voice Process Providing Training trainer Technical Training Operations International BPO
Tech Mahindra
Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
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