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Hiring for Quality Analyst role in Gurgaon @ Team Vertex Global

Home > Quality (QA-QC)

 Hiring for Quality Analyst role in Gurgaon

Job Description

Hi All,

We are hiring for Quality Analyst role.

5 days working

Work location - Gurgaon Udyog vihar phase 5.

Training Period-3 months

Login window 2:30 AM 7:30 AM (Night Shift)

Initially it is 3 months of work from office and after that it will be work from home.

Should have own laptop or desktop for work from home.

Cab facility will be provided.

Required Experience-

Worked as Quality Analyst

Have experience for inbound or customer service process

Candidate who can join immediately are preferred

Required skill set :

1-Audit team calls

2-Call Calibration

3-Coaching, feedback sharing (Face to face/Emails)

3-Managing team SLA's and KPI's

4-Preparing quality reports

 

Interested candidates can send their resume at Vi*******n@ve*****************s.com or can call at 7350357***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Quality Analyst role in Gurgaon

Contact Details:

Company: Team Vertex Global
Location(s): Noida, Gurugram

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₹ 2.5 - 3.5 Lakh/Yr

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Team Vertex Global

Vertex Global Services is one of the fastest growing Business Optimization Solutions provider globally. Ranked 19th amongst 50 most innovative companies across the globe, we provide cutting edge solutions while keeping the cost under control.We are a 100% subsidiary of ILC Solutions, based out o...