Hi All,
We are hiring for Quality Analyst role.
5 days working
Work location - Gurgaon Udyog vihar phase 5.
Training Period-3 months
Login window 2:30 AM 7:30 AM (Night Shift)
Initially it is 3 months of work from office and after that it will be work from home.
Should have own laptop or desktop for work from home.
Cab facility will be provided.
Required Experience-
Worked as Quality Analyst
Have experience for inbound or customer service process
Candidate who can join immediately are preferred
Required skill set :
1-Audit team calls
2-Call Calibration
3-Coaching, feedback sharing (Face to face/Emails)
3-Managing team SLA's and KPI's
4-Preparing quality reports
Interested candidates can send their resume at Vi*******n@ve*****************s.com or can call at 7350357***
Vertex Global Services is one of the fastest growing Business Optimization Solutions provider globally. Ranked 19th amongst 50 most innovative companies across the globe, we provide cutting edge solutions while keeping the cost under control.We are a 100% subsidiary of ILC Solutions, based out o...