SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic/ Managerial Responsibilities NA Core Responsibilities Business Development & Revenue Generation
Accountable for achieving sales target through pre-defined (Branch / Corporate /DST) channel within defined cost of acquisition
Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders
Ensures cross selling at the time of sale for high level of spend enablement.
Keep up-to-date knowledge on products, policy and competition
Works closely with different vertical of Credit Card / Branch in providing support for resolution of delinquent and escalation cases
Works on providing timely resolution of all discrepancies raised during application processing
Relationship Management
Works on managing relationships with Branch and Corporate bank teams for synergy building and seamless execution of business plan.
Works on identifying and acquiring of new clients under the supervision of the leaders
Maintains good relationships with the customers and responds to stated requirements of both internal/ external stakeholders by keeping a solution oriented mindset
Documentation and Compliance
Ensures all applications are fully and accurately completed and submitted properly and within specified TAT as per FRM guidelines
Completes all documentation and other requirements to ensure adherence to established guidelines and maintenance of highest quality standards of documentation, client communication, process compliance.
Works in close coordination with relevant BUs to ensure smooth and quick turnaround of transactions as and when required
Self-Management Responsibilities
Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control Responsibilities
Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Minimum of 3 to 6 years of work experience in relevant product
Nature of Experience
Prior experience in Banking sector with decent knowledge of Credit Cards business
Employement Category:
Employement Type: Full time Industry: Banking Functional Area: IT Role Category: Mechanical Engineering Role/Responsibilies: Sales Manager Product and Portfolio
YES BANK is India's fifth largest private sector Bank, founded by Rana Kapoor in 2004. Yes Bank is the only Greenfield Bank licence awarded by the RBI in the last two decades