Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Trainee Process Associate @ Hinduja Global

Home > Customer Care Executive

 Trainee Process Associate

Job Description

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions
  • Processing claims/developing projects/handling calls, as per the process guidelines.
  • Adhering to the SLA, and understanding Quality & Auditing parameters
  • Maintaining TAT
  • Assumes responsibility for work activities and coordinating efforts
  • Meeting assigned productivity goals.
  • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
  • Adhering to the SLA.
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge & skills of related areas of the process
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct
  • Any Graduates.

Pre-requisite

  • You should have private place at your home which is noise free environment
  • Workspace should be paper less around your cubic at home
  • Should have stronger internet connectivity bandwidth
  • Able to handle stress at any circumstances
  • Cell phones to be prohibited during working hours
  • To be available on the Video call for the selection process

Employement Category:

Employement Type: Internship
Industry: BPO / Call Center
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Trainee Process Associate

Contact Details:

Company: Hinduja Global
Location(s): Multi-City, India

+ View Contactajax loader


 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1.0 - 1.5 Lakh/Yr

Similar positions

Customer Success Associate

  • Talent Stock solutions
  • 3 to 6 Yrs
  • Mumbai
  • 2 mths ago
₹ 3.5 - 5 Lakh/Yr

Hinduja Global

The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 37 countries with 70,000 employees worldwideHinduja Global Solutions  part of Hinduja Group with an annual turnover of $450m conglomerate with delivery...