Customer Service Executive - Work From Home @ Xcel Serv Solutions

Job Description

Roles and Responsibilities -

Handling Customer Queries from US Customers related to new reservations, cancellations, exchanges etc . Follow ups with customers and clients for existing reservations. Meeting monthly performance metrics Up selling - seats/ extra baggage space, hotel/ car services/ travel insurance etc


Desired Candidate Profile -

• 1 year + experience in international Travel Process.
• Excellent communication skills
• Experience of handling customer queries.
• GDS experience is must

Interested candidates can share resume on - hr**********1@xc*****v.com or whats app - 8180979***

NOTE - ONLY TRAVEL INDUSTRY EXPERIENCED CANDIDATES CAN APPLY / PAN INDIA APPLICANTS CAN APPLY.

Work from home is applicable if you have laptop, internet and USB headset at home.

Best Regards,

Snehal Mule

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Sales, Retail, Business Development,
Role Category: Sales Support
Role: Sales Support
Employement Type: Full time

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Xcel Serv Solutions
Address: PLOT NO-230,,UDYOG VIHAR,PHASE-I,GURGAON, , , GURGAON, Haryana, India
Location(s): Pune

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Keyskills:   Customer Service BPO Handling Customer Queries Apollo Flight Inbound Calls Follow Ups Amadeus International Ticketing Worldspan Upselling Travel Process Travel Sales GDS International Travel Sabre Travel Insurance Galileo Air Ticketing Customer Service Operations Hotel