Customer Service (Voice) @ Quantum Integrated

Job Description

DEAR CANDIDATE ,

WE ARE HIRING FOR CUSTOMER SERVICES PROFILE FOR GURGAON II NOIDA AND DELHI LOCATION.

12th PASS CAN APPLY FOR THIS JOB

DOMESTIC PROCESS

DAY SHIFT

GOOD COMMUNICATIONS SKILLS

SALARY UP TO 15K TO 23K IN HAND +  INCENTIVES

LOOKING FOR IMMEDIATE JOINER

PLEASE CALL

RASHMI 8750779***

DROP YOU'RE CV

ra*********t@it*******o.com

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the companys reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
• looking for immediate joiner please
• ca*l@87*******5

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Keyskills:   voice process