Job Description
The person should be freshers Should have Understanding of Airline/Aviation/Travel industry.
Should have knowledge of Travel B2B market or any of airlines.
You will be team member , will responsible for handling of Group Queries (both domestic and International).
Will need to reply Flight and Fare Enquiries emails.
Handling Group Ticketing and Refunds/re-booking of tickets.
Handling airlines ticket booking mails from both internal external customers.
Handling cases (Query / Request / Complaint / Appreciations).
Dealing with various internal departments/ airlines.
Offering alternative flight fare solutions where appropriate with the objective of retaining customer's business.
Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
Making recommendations according to customer need and complaints.
Maintaining reports in excel.
Performing other duties as assigned by management.
call or whatsapp your cv on (+91-72-52-88-87-92)hr team
Employement Category:
Employement Type: Full time
Industry: Travel
Functional Area: Travel
Role Category: Ground Staff
Role/Responsibilies: Ticketing Executives
Contact Details:
Company: Solitaire Infotech
Location(s): Delhi, NCR
Keyskills:
Ticketing Executives