Tech Mahindra Pune Asst Manager ( Insurance)
- Tech Mahindra
- 2 - 7 years
- Pune
- 4 years ago
- Email to a friend
- Report this job
Job Description
Position: Asst. Manager Operations Blended Telecom Process
JD & Skill Set:
- Any Graduate
- 7-10 years of experience, preferably in the US Healthcare/Insurance domain
- Good knowledge of Insurance, Underwriting Domain and Industry
- Should be currently designated as Team Manager / Asst. Manager for at least 1-2 year in the current organization
- Role is Managing and handling end to end Process, SLAs & KPIs for International Insurance/Underwriting/Healthcare back office processes including client front ending
- Work Location is Magarpatta City, Pune
Skill Set:
- Excellent communication skills, both spoken and written & good presentation skills
- Comprehension of the US English language preferably
- Ability to be proactive, the zeal to deal and manage specific situations appropriately and effectively, eye for detail and to be an avid learner
- Fulfill all required parameters of a customer-service based role involving multitasking, flexibility and the ability to quickly adapt to changes with respect to roles, tasks and scenarios etc.
- Perform tasks within the agreed and pre-defined SLA for every category and consistently improvise
- Good organizational and time-management skills to achieve best results in terms of work-management
- Ability to manage pressure and avoid undesired situations specific to the work
- Good interpersonal skills & people management skills, including the ability to deal with people from a wide range of backgrounds. To maintain a high level of professionalism as the role requires dealing with various levels across the organization
- Good analytical (data management, process flows, follow up procedures applied etc.) and technical skills (should have knowledge on MS Office, Macros)
Mandatory:
- Should be open to working in US shifts
- Should have prior client front ending / client management experience
- Should have team handling experience
Contact- Mayuresh J +91 9168637*** ( Call/WhatsApp)
Email- mj*******1@te*********a.com
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: TECH MAHINDRA LIMITEDAddress: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, ANA, , PUNE, Maharashtra, India
Location(s): Pune
Keyskills: Team Management Team Handling International Call Center Insurance Underwriting Data Management US Healthcare Claims Adjudication Client Management Insurance Back Office People Management Skills Operations Operations Management International BPO Health Insurance
Tech Mahindra
Hutchison Global Services is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. HGS is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in