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Hotel Receptionist @ KPDI Industries

Home > Front Office / Guest Relations

 Hotel Receptionist

Job Description

  • welcome and greet guests
  • answer and direct incoming calls
  • inform guests of hotel rates and services
  • make and confirm reservations for guests
  • ensure proper room allocation
  • register and check guests in
  • confirm relevant guest information
  • verify guest's payment method
  • verify and imprint credit cards for authorization
  • issue room keys and direct guests to their rooms

Education, Skills, and Experience

  • High school diploma or equivalent
  • guest/customer relations experience, preferably in a hospitality environment
  • strong working knowledge of relevant computer software including MS Office and booking and payment systems
  • numeracy skills
  • administrative skills

Key Competencies and Qualities

  • customer service orientation
  • attention to detail and accuracy
  • planning and organizing
  • ability to multitask and prioritize
  • professional appearance and attitude
  • effective verbal and written communication skills
  • ability to handle stress and stay calm under pressure
  • conflict resolution skills
  • decision making and judgment skills
  • team work
  • flexible regarding work schedules
  • ability to respond appropriately to diverse customers and guests

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Front Office / Guest Relations
Functional Area: Not Applicable
Role/Responsibilies: Hotel Receptionist

Contact Details:

Company: Kpdi Industries
Location(s): Ratnagiri, Raigad

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₹ 1.0 - 1.5 Lakh/Yr

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KPDI Industries

KPDI Industries Ltd. provides of high value recruitment services to its clients. Winning organizations understand that people provide the real advantage. However, right employees have been scarce resources. KPDI Industries Ltd. adheres to a highly professional and effective approach for selecting be...