JM - Chat-Non Voice Process -Fresher/Exp @ Tech Mahindra

Job Description

• Greetings from Tech Mahindra !!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Kolkata Location for one of Leading E-Commerce project

• Designation-

• Customer Support Associate (CSA).

• Job Profile-

• Have to resolute customers query over Chat

• Mandatory Criteria-'

• Min HS Passed.
• Fresher & Experience both can apply
• Must have excellent verbal English & Hindi communication skill
• Should have a typing speed of 35WPM with 90% accuracy

• Mandatory System Requirement :
• Should have Laptop or Desktop
• Must have Original version of Windows 10
• 4 GB RAM
• Active Antivirus
• Microphone & Speaker in working condition
• Must have Broadband or WIFI

Other requirement-

• Customer orientation.
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 months after joining
• 9 hour of the day, 8 hrs. work and 1-hour break

Interview Structure-

• HR round - General check
• Typing test
• Grammar test
• Client round

Documents Required

• Education Mark sheet
• Aadhar Card
• Pan Card
• Offer Letter, Last 3 Salary Slip, Bank Statement, Experience Letter

Only Walk in interview details

Venue: DLF 2, tower B, 3rd Floor, Rajarhat, New Town, Kolkata 700156

Time: 11 am to 3 pm

For more details call Joyanta 8927598*** ( only in between 10 am to 7pm)

Interested candidates can share CV to jm*******2@te*********a.com

**Please carry all photocopy of the documents as mention**

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Tech Mahindra BSG
Address: Tech Mahindra, DLF 2, Tower B, 3rd Floor, Rajarhat, New Town, Kolkata 700156
Location(s): Kolkata

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