Customer Care Executive @ Asia Recruitment

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Customer Care Executive

Asia Recruitment
0 to 1 Yr
Delhi, NCR
6 years ago
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Job Description

Dear Candidates,

Hiring Customer Care Executive, Senior Customer Care Executive, for an International Call Center in Gurgaon /Delhi / Noida

Job Description

Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Requirements:

Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively

Salary: 17k to 24K in hand (Depending on the process)
One Side Cab
5 days Working

We Don't Take Any Kind Of Charge From Candidates.

For More Information call on 9711554*** and share your resume at sh********s@gm**l.com

Thanks & Regards

Shikha Malhotra

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive

Contact Details:

Company Name: Asia Recruitment
Location(s): Delhi, NCR

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Asia Recruitment

Asia India Recruitment Solution (AIRS) is one of the east Delhi based leading recruitment consultancy.AIRS has been in the same profession for the last 4+ years and growing with its clients. AIRS provides skilled manpower to its clients.Â

Customer Care Executive @ Asia Recruitment

Home > Customer Service (Domestic)