ACT Fibernet Hiring for Executive - Telecaller role (CCNR Voice process)
Purpose of the Role
To ensure collection efficiency, contributing to company's overall growth.
Role Description
1. Responsible to call customer and remind for payment.
2. Responsible to act as a bridge between field executives and team leaders
3. Responsible for constantly follow up Arrears payment
4. Work consistently to rectify billing error
5. Responsible for Analysis and feedback of unpaid accounts
6. Follow up for reactivation of inactive accounts.
Key Result Areas
To contribute towards company's profitability by ensuring 100% collection both in terms of customer and
value resulting to a sustained business with desired customer satisfaction.
Recruitment Specifications:
Education
Should have Graduate or equivalent degree
Work Experience
Should have minimum of 1 - 6 years of relevant work experience in English voice process
Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound (Voice process)
Should have experience handling MIS or strong experience with MS excel, MS word
Should possess excellent communication and interpersonal skills.
Immediate Joiners or Max 15 days Notice period preferred
Language preferred - English & Tamil (Hindi, Telugu or Kannada would be an additional advantage)
Job Location : MRC Nagar
Week Off : 6 days working & 1 day rotational week off / Rotational Day shifts.
Age : Below 33
Please make sure that you have all the documents in place and come to the interview with the below documents :-
Interested candidate may walk in to the below mentioned venue for F2F interview
Venue Details
TVH Beliciaa Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028
Interview Date : 26th March 2021
Interview Timing : 10am - 1pm
Notice Period : Preferably Immediate Joiner / Max 15 days
Contact Person: Mary (HR)
*While at the premises pls ensure to adhere safety norms by wearing mask & social distancing
Regards
ACT TA TEAM
ATRIA CONVERGENCE TECHNOLOGIES PVT LTD is a India's largest ISP provider . Leading broadband company . Based out of Bangalore , Hyderabad, Delhi, Andhra Pradesh and all other major cities .ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertain...