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Cloud Support Engineer - Bengaluru/Bangalore @ Couchbase Inc

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 Cloud Support Engineer - Bengaluru/Bangalore

Job Description

Responsibilities
  • Design, creation, and provisioning of infrastructure.
  • Deploy and maintain applications.
  • Design, build, manage and operate the infrastructure and configuration of SaaS applications with a focus on automation and infrastructure as code.
  • Design, build, manage and operate the infrastructure as a service layer (hosted and cloud-based platforms) that supports the different platform services.
  • Develop comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services like Kubernetes, Prometheus, Grafana, ELK, Datadog, New Relic and other similar tools.
  • Experience working within an Agile/Scrum SDLC
  • Integrate different components and develop new services with a focus on open source to allow a minimal friction developer interaction with the platform and application services.
  • Identify and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and application.
  • Evaluate performance trends and expected changes in demand and capacity, and establish the appropriate scalability plans
  • Troubleshoot and solve customer issues on production deployments
  • Ensure that SLAs are met in executing operational tasks
  • Collaborate with other engineers to implement operational solutions while defining, adhering to industry best practices.
  • Experience in Building and managing Virtualized systems (KVM, OVM, Containers/Docker) and ability to read and understand source code
  • Systematic problem-solving approach, combined with a strong sense of ownership and drive.
  • Conduct periodic on-call duties
  • Working knowledge of information security issues
  • Firm grasp of at least one modern programming language, beyond advanced scripting (Shell, Perl, Python)
  • Solid experience using configuration management frameworks (e.g. Chef, Puppet)
  • Working knowledge of web and network protocols and standards (HTTP, TLS, DNS, etc)
  • Experience writing automation tools eagerness to automate all the things
Qualifications
  • 5+ years related professional experience
  • Strong experience with Infrastructure as Code and Configuration Management tools.
  • Demonstrated knowledge of the ELK stack.
  • Experience with Prometheus/Grafana for metrics aggregation/visualization.
  • Configuration of CI/CD pipelines using Jenkins.
  • Experience using Kubernetes.
  • Experience with automation tools/platforms.
  • Experience with alerting and monitoring tools.
  • Experience with Terraform is a plus.
  • Experience working in a highly distributed company is a plus.
  • Experience writing backend applications is not required but definitely a plus.
  • Experience working within an Agile/Scrum SDLC.
  • Align a portion of your day with the business hours of Pacific Time Zone - UTC -8

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Couchbase Inc
Location(s): Bengaluru

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Keyskills:   Information security Configuration management DNS Perl Application development HTTP Open source SDLC SQL Python

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Couchbase Inc

Couchbase is part of the $35 billion database market and has quickly built a reputation among the Fortune 500 as the performance and scalability leader among NoSQL vendors. The database market is highly competitive, with legacy vendors like Oracle being challenged by NoSQL vendors such as Couchbase,...