Field Service Technician
- Virat Job Recruiters
- 4 to 9 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Job brief:
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Requirements:
Proven Field Service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
Employement Category:
Employement Type: Full timeIndustry: Consumer Durables / Electronics
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Field Service Technician
Contact Details:
Company: Virat Job RecruitersLocation(s): Multi-City, India
Virat Job Recruiters
\r\nWe are a group of motivated individuals keen to be trustworthy guides to help students achieve their goals in higher education. We have an excellent team of experienced professionals with multiple professional degrees and a depth of corporate exp.
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