Immediate Hiring For Field Network Engineer
- Atria Convergence
- 1 - 6 years
- Ahmedabad
- 3 years ago
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Job Description
Roles and Responsibilities
ACT Fibernet, Ranked among prestigious "best places to work at " is Hiring Experienced Field Network Engineers for Ahmedabad Location.
1. Complete Field Work. (Broadband Installation & Fault Repair process,)
2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place) Most Expected issues in network would be: 1. Service issue due to Fiber Cut
2. Service issue due to improper Router Configuration
3. Crimping Issues
4. He should meet the daily targets given by the team leader.
5. Fiber splicing is involved
6.Take proactive actions to reduce customer complaints by ensuring quality of execution.
Roles & Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through relevant application and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level
Eligible Criteria:
- 1) Should have min 1 - 6 year relevant experience in Field Network Engineer role (Broadband)
- 2) Experience in Fiber Splicing
- 3) Skill Set Basic Understanding of networking / willing to work on field
- 4) Responsibility Wi-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling ( On Field Job)
- 5) 6 days working and 1 Rotational week Off will be provided on a weekday
- 6) Age - Below 35
- 7) Immediate joiners or Maximum 15 days' notice period are preferred
- 8) Please make sure that you have all the below documents in place to attend the interview.
- Pan Card
- Aadhar Card
- Driving License
- X Certificate
- XII Certificate
- Graduation Certificate - UG/PG/Diploma/ITI(if any)
- Current company offer letter
- Last 3 months payslip
- Relieving letter (Applicable if relieved already)
Reference : Shilpa Nair (HR)/sh********r@ac****p.in
*While at the premises pls ensure to follow safety norms by wearing mask & social distancing
Perks and Benefits
Best in the Industry depends on your last withdrawn salary / years of experience & Petrol conveyance+ incentives
Job Classification
Industry: Telcom, ISPFunctional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: ria Convergence Technologies LimitedLocation(s): Ahmedabad
Website: http://jobs.actcorp.in
Keyskills: isp engineer switch installation fault rectification BB installation engineer cable laying router installation fiber splicing broadband services OTDR network field engineer broadband engineer troubleshooting crimping modem router configuration
Atria Convergence
ATRIA CONVERGENCE TECHNOLOGIES PVT LTD is a India's largest ISP provider . Leading broadband company . Based out of Bangalore , Hyderabad, Delhi, Andhra Pradesh and all other major cities .ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertain...
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