Job Description
Job Title: Customer Support Voice
Work Location: Gurgoan
Shift: Rotational shift and night shift
Week Off: 2 Days rotational Week Off
Qualification: Undergraduate/ Graduate/ Post Graduate
Any Undergraduate/Graduate/PG Candidate with Minimum 1 yr experience in Customer service mandatory.
Fresher & B.Tech Candidate not eligible
Requirements
Job Role
Voice Process
taking calls Solving Customer Quires
Requirements
Candidate should have,
Good Communication skills
Take calls Over Phone which involves working in different time zones
Take calls from Global clients and initiate the right response to them, positively and professionally.
Flexible to work in shifts.
Excellent English - both verbal and written communication skills
Knowledge of customer service principles and practices
Good technical knowledge
Benefits
Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Hiring Experienced BPO professional @ Gurgaon
Contact Details:
Company: 2COMS Consulting
Location(s): Kolkata
Keyskills:
Bp
Voice
Accen
International Bp