We have been looking for one L3 hire with Cisco R&S & palo alto. This isfor Noida location for our client NTT Data. This is regular with NTT Data.
The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions.
The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
Bachelors degree in information technology related field of study with a network engineering focus.
Strong understanding of network infrastructure and network hardware.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, and controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Network security experience.
LAN and WAN experience.
Technology requirement:
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