Servicenow_Administration
- Calsoft
- 7 - 12 years
- Bengaluru
- 4 years ago
- Email to a friend
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Job Description
Hi,
Greetings!!
This is Praful from Alten CalsoftLabs!!
We are a France Based, CMM level III Certified, Product Engineering and IT Services Company.
Please find attached my companys corporate presentation for your reference.
Looking for Minimum 5 years of ServiceNow experience of which minimum 3 years as ServiceNow Architect and 2 years in ServiceNow administration and implementation
Interested candidates please send your updated CV at the earliest along with the following details to pr*****c@ac*******l.com. Reach me at 9972825*** for quick assistance.
Total experience:
Current CTC:
Expected CTC:
Official Notice period:
Requirement: ServiceNow - Lead/Architect
Experience: 7 to 12 years
Education: Bachelors or Masters in Computer Science, Engineering or equivalent degree
Availability: Immediate / max 30 days
Employment Type: Permanent with ACL Digital
Nature of work: Work from office
Client: Eurofins
Work Location: Eurofins, Maruti Platinum Campus, Kundalahalli Main Rd, Opp HDFC Bank, AECS Layout, Bengaluru, Karnataka 560037
(Candidate will be a permanent employee of our company and will be deputed at Eurofins, Bangalore. (https://www.eurofins.com/)
OVERALL OBJECTIVES: The ServiceNow Platform Architect works with the Eurofins ServiceNow Practice Lead to ensure the Eurofins ServiceNow platform provides the required functionality and performance to support the Eurofins organisation. He/She will provide hands-on development and implementation expertise for the ServiceNow platform. The Architect designs solutions on the Now Platform for the current and future implementations as well as oversees any change to the ServiceNow instance to ensure platform stability and consistency. and will be ServiceNow SME within the team that operates, supports and develops the large-scale ServiceNow.
SPECIFIC ASSIGNMENTS:
- Define, at an architectural and design level of detail, technical solutions aligned with our business requirements and ServiceNow Implementation Best Practices
- Create the technical design for integrations with other applications/systems
- Serve as primary technical point-of-contact for the IT Service Management Office and as the face of the development team to the internal customers
- Understand customer requirements based on User Stories and translate to solutions,
- Monitor Developers work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
- Responsible for Sprint demos and delivery of additional development artefacts, documentation,
- Help mentor Developers, Technical Support, and other team members in relation to technical design standards and implementation of best practices
- Maintain expert knowledge of the ServiceNow platform and products
- Perform research into technology partner or other vendor solutions in context of client requirements for integration
- Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of business needs and requirements
- Provide mentorship and guidance to other members of the team
- Other duties and responsibilities as assigned
Cost and Budget Management
- Support the creation of business case driven additions to the ServiceNow platform. Provide cost/benefit input for required investments and improvement initiatives for the ServiceNow Platform
PERFORMANCE APPRAISAL CRITERIA:
- Experience in customer facing roles (2+ years of experience).
- Strong analytical and problem-solving skills.
- Proven ability to be self-motivated and a self-starter.
- Ability to work under minimal supervision.
- Expert Background in IT Service Management and IT Operations Management.
- Excellent written and verbal communication skills in English.
- Strong customer service mind-set.
Technical Skills:
- Minimum 5 years of ServiceNow experience of which minimum 3 years as ServiceNow Architect and 2 years in ServiceNow administration and implementation
- Proven experience in architecture levels of design for ITSM & ITOM Module (2+ years)
- Experience in designing solutions for complex ServiceNow Platform with Domain Separation
- Proven design/development experience using other large/complex applications with a variety of technologies
- Expert level proficiency in at least four product lines including current CIS certification in at least three of the four
- Proven experience with key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
- Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
- Experience implementing systems using the Agile/Scrum methodology
Education and/or Experience:
- Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
- ServiceNow Certified System Administrator (CSA) current or within 6 months of hire
- ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) current or within 6 months of hire
- At least 2 CIS certification (in addition to CIS-ITSM) current or within 6 months of hire
- 7+ years of work experience in a similar function, of which minimum of 5 years ServiceNow experience
- Knowledge of ITIL, minimum Foundation level, ideally higher.
- SDLC or DevOps management experience is a plus
- Emotional Intelligence Training is a plus.
- Advanced knowledge for MS Office applications.
- Excellent inter-personal and communication skills required.
Kind regards,
Praful Chandra
ACL Digital (Formerly known as ALTEN Calsoft Labs)
Tower D, 7th Floor, IBC Knowledge Park, Bannerghatta Road (Near Dairy Circle),
Bangalore 560029, Karnataka, India.
Office - 080-40343000 / 3075
Cell Number: +91 9972825***
E-Mail: pr*****c@ac*******l.com
www.calsoftlabs.com l www.alten.com
W: www.altencalsoftlabs.com l www.alten.com
M: healthcare.calsoftlabs.com | education.calsoftlabs.com| cloud.calsoftlabs.com | sdn.calsoftlabs.com
ACL Digital is an Alten Group of Companies. Alten is a French Based MNC with more than 28,000+ employees and is present in 25+ different countries across the globe with an annual revenue of 2.5 Billion Dollars .Calsoft Labs is an extended arm of Alten Group and provide Enterprise IT, Product Engineering & Consulting Service in domains like Healthcare, Education,ISV(Independent Software Vendor),Networking, Telecom, High Tech(Semiconductor, VLSI, Embedded ),Retails Industries.
In India Alten Calsoft Labs is location in Bangalore, Mysore, Chennai & Alten is the Second Largest Services company in European Market. We work for fortune 500 companies.
ACL Digital is the World Second Largest Product Engineering Service provider company .
Our Key Facts:
Acquired Si2chip , a VLSI Chip design Company
Received Outstanding Contribution Award by NTT Data
Rated among the Top 20 Healthcare & Life Sciences Software Solutions Provider by CIO Review
Preferred as Product Engineering Services Partner by 12 of Top 100 ISVs
Selected among Top 100 Software Services Provider by Global Services Media
Mentioned by Forrester as a Disruptor in IoT in India
Selected among Top 8 IoT Thought Leaders in India in IoT India Congress
Alten, with revenue of $1.71 billion, as per a recent study by HfS Research ranked number 2 globally Among World's Top 8 Service Providers
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Alten Calsoft LabsAddress: 4/1,7th Floor,IBC Knowledge Park,Tower D,,Bannergh, atta Mail Road,Bhavani Nagar,Sudduguntepalya, , BANGALORE, Karnataka, India
Location(s): Bengaluru
Keyskills: CSA Communication Skills Customer Service IT Operations Management Technical Support Budget Management System Administration ITIL Service Management Information Technology
Calsoft
ALTEN Calsoft Labs is a next gen digital transformation, technology consulting, enterprise IT and product engineering services company, that helps customers to become smarter, highly productive, nimble and better at predicting the future. Leveraging our extensive deep industry and business process e...
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