HGS is hiring for its Top MNC Client for the
- Hinduja Global HGS
- 0 to 4 Yrs
- Bengaluru
- 4 years ago
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Job Description
Designation:
Quality Analyst
Required Skills:
Minimum 1-2 years of experience in quality domain
Knowledge of QC Tools, SIPOC, etc.
Excellent written and verbal communication skills in English & Hindi
(additional regional language will be added advantage Gujarati, Marathi, Assamese, Oriya, etc.)
Sound knowledge of MS Office (especially Excel, Word, and PPT)
- Experience in Incident Management, change order management, E-commerce, and
stakeholder management are a plus
Job Requirements:
- Candidates should be customer service oriented & should have prior knowledge of
customer care processes and techniques
- Keen eye for detail & good aptitude for fact finding
- Excellent coaching skills and understanding of quality methods and tools (TNIs, score
calculations, parameters ratings, etc.)
- Good Feedback skills (written && verbal) with effective articulation of work-on observed
- Strong written and verbal communication skills
- Must possess great interpersonal skills in order to interact with different teams and
stakeholders within the organization
- Good Aptitude skills- reasoning and logical
- Basic knowledge about 7 QC tools && basic understanding about problem solving skills
(six sigma knowledge will be an added advantage)
Personal Characteristics & Traits Required:
Flexible to work in a challenging and dynamic working environment
Analytical bent of mind and eye for detail
Self-motivated and self-starter
Open to learning
Result oriented with a deadline-driven approach
Strong supervisory skills
Organized and methodical in work
Work Location:
Flipkart Office, Embassy Tech Village, Marathahalli, Bangalore
Shift Details:
- Days and hours of work: 6 days, 9 hour shift within the given working window.
- Working Window- 8:00 am - 8:00 pm
Salary Package is as follows:
Monthly CTC - Up to 27K (Take home 23K)
Contact HR:
SriDevi 8217543***
Sushmitha - 8139978***
Anjali 8971360***
Indresh 9380819***
Interested candidates send your resumes to:
re*************3@hg**s.com
re*************6@hg**s.com
an***********3@gm**l.com
al*********y@hg**s.com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: HGS is hiring for its Top MNC Client for the
Contact Details:
Company: Hinduja GlobalLocation(s): Bengaluru
Hinduja Global HGS
Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy.
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