IT Field Technician_2+ years_Gurgaon - Gurgaon
- Calsoft
- 2 - 5 years
- Noida, Gurugram
- 4 years ago
- Email to a friend
- Report this job
Job Description
Hi,
Greetings!!
This is Praful from Alten CalsoftLabs!!
We are a France Based, CMM level III Certified, Product Engineering and IT Services Company.
Please find attached my companys corporate presentation for your reference.
Looking for IT Field technician with minimum 2 years of experience in IT Infra support and field support
Interested candidates please send your updated CV at the earliest along with the following details to pr*****c@ac*******l.com. Reach me at 9972825*** for quick assistance.
Total experience:
Current CTC:
Expected CTC:
Official Notice period:
Requirement: IT Field Technician
Experience: 2+ years
Education: Bachelors or Masters in Computer Science, Engineering or equivalent degree
Availability: Immediate / max 30 days
Employment Type: Permanent with ACL Digital
Client: Eurofins
Work Location: Eurofins, Gurgaon
(Candidate will be a permanent employee of our company and will be deputed at Eurofins, Gurgaon. (https://www.eurofins.com/)
About Eurofins
Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.
In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.
About Eurofins IT Solutions India Pvt Ltd
Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs. The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP/CRM system & B2B platforms for various Eurofins Laboratories and businesses.
EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that Our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees.
Requirement: IT Field Technician
REPORTING TO: Manager
WORKING LOCATION: Bangalore India
Job Description
OVERALL OBJECTIVES:
- Provide IT Infra support to Eurofins IT Systems Users (Level 1 and 2), including onsite support.
- Provide IT infra support in TnT activities.
- Provide field support for M&A activities.
- Follow Eurofins processes (mainly Incident and Change management process).
- Follow and enforce Eurofins policies.
- Maintain local infrastructure following procedure and policies IT services (IT devices, office software)
- Ensure data integrity (apply backup, anti-virus, storage policies, servers monitoring) for sites under responsibility.
- Hardware installation / moving according to Group guidelines.
- Inventory management including license management.
- Hands on knowledge of virtualization, windows servers, AD.
- Assist IT Operations team whenever required including with onsite actions.
- Ability to work on weekends and implement changes according to the standard change process.
- Ability to work on new server deployments, build according to standard Eurofins process.
- Liaise with peers for effective IT operations management and site support.
- Alert management of regional servers and ensure P2 tickets are handled.
- Knowledge of Azure is added advantage.
SPECIFIC ASSIGNMENTS:
- End user's satisfaction :
- Improve users satisfaction
- Find solution / workaround for user incident when it cannot be fixed.
- IT Support Improvement:
- Documentation of SOP or FAQ for Incident or requests.
- Track and follow incidents / requests managed or not by IT Infra.
- Policy and process
- Ensure data integrity (apply backup, anti-virus, storage policies, monitor server and WAN statuses)
- Installation/update of workstations according to group guidelines.
- Respect Eurofins Strategies and policies
Feel free to revert for any queries.
Kind regards,
Praful Chandra
ACL Digital (Formerly known as ALTEN Calsoft Labs)
Tower D, 7th Floor, IBC Knowledge Park, Bannerghatta Road (Near Dairy Circle),
Bangalore 560029, Karnataka, India.
Office - 080-40343000 / 3075
Cell Number: +91 9972825***
E-Mail: pr*****c@ac*******l.com
www.calsoftlabs.com l www.alten.com
W: www.altencalsoftlabs.com l www.alten.com
M: healthcare.calsoftlabs.com | education.calsoftlabs.com| cloud.calsoftlabs.com | sdn.calsoftlabs.com
ACL Digital is an Alten Group of Companies. Alten is a French Based MNC with more than 28,000+ employees and is present in 25+ different countries across the globe with an annual revenue of 2.5 Billion Dollars .Calsoft Labs is an extended arm of Alten Group and provide Enterprise IT, Product Engineering & Consulting Service in domains like Healthcare, Education,ISV(Independent Software Vendor),Networking, Telecom, High Tech(Semiconductor, VLSI, Embedded ),Retails Industries.
In India Alten Calsoft Labs is location in Bangalore, Mysore, Chennai & Alten is the Second Largest Services company in European Market. We work for fortune 500 companies.
ACL Digital is the World Second Largest Product Engineering Service provider company .
Our Key Facts:
Acquired Si2chip , a VLSI Chip design Company
Received Outstanding Contribution Award by NTT Data
Rated among the Top 20 Healthcare & Life Sciences Software Solutions Provider by CIO Review
Preferred as Product Engineering Services Partner by 12 of Top 100 ISVs
Selected among Top 100 Software Services Provider by Global Services Media
Mentioned by Forrester as a Disruptor in IoT in India
Selected among Top 8 IoT Thought Leaders in India in IoT India Congress
Alten, with revenue of $1.71 billion, as per a recent study by HfS Research ranked number 2 globally Among World's Top 8 Service Providers
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Alten Calsoft LabsAddress: 4/1,7th Floor,IBC Knowledge Park,Tower D,,Bannergh, atta Mail Road,Bhavani Nagar,Sudduguntepalya, , BANGALORE, Karnataka, India
Location(s): Noida, Gurugram
Keyskills: Change Management Life Sciences Software Services IT Operations Management Information Management Field Support Technician Activities IT Infrastructure IT Services Engineering Services
Calsoft
ALTEN Calsoft Labs is a next gen digital transformation, technology consulting, enterprise IT and product engineering services company, that helps customers to become smarter, highly productive, nimble and better at predicting the future. Leveraging our extensive deep industry and business process e...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in