Job Description
Field Application Engineer
Division / Department: Technical Team
Employment Type: Full Time
Minimum Educational Req: A degree in a relevant engineering, science or design
Years of Experience: 2 - 4 years of experience in a similar or related position
Location : Bangalore
Essential Functions / Job Responsibilities:
Provide technical support to the sales function from pre-sales stage to post-sales
Support sales through designing and delivering technology trainings to the team
Design and develop the techno commercial BOM for S.Is
Compile, compare and analyze the technical specifications of different products in the segment
Study and provide inputs related to competitor products
Periodic site visits to inspect S.Is installation & helps them to improve on the quality of installation
Assist R&D for technical queries/development of new products
Understand customer requirements and provide design and solution accordingly
Coordinate with MARCOM team to develop the product catalogue
Testing the upcoming products & sharing feedback on the same before its launch
Make sure their regional S.Is have sufficient technical team members to do right installation
Sharing necessary product technical information to the partners
Follow-up & Maintaining the Installation completion documents of regional partners projects
Responsible for defective verifications & replacement procedures
Encouraging & supporting the system integrator to develop 3rd party integration modules & tools
Being a member for joint representation technical meetings
Updating the S.I documents like Installation completion, Customer complaint doc, Design document, Offer format, Drawing formats
Will be both On & Off field (which means both Office & Field Environment)
Willing to travel/relocate based on the requirement
Skill(s) Required:
Bachelors degree in engineering (BE) with specialization in electrical/electronics
Prior experience in pre-sales, networking design, project management and implementation is desired
Highly proficient in using MS-Office applications like excel, word and powerpoint, knowledge on OS & AutoCAD is desired
Excellent communication, presentation and interpersonal skills
Should have experience in handling customers, understanding product positioning and customer requirements
Should be able handle stretched deadlines.
People who dealt with installations of Internet service, IP networking, cctv projects, security systems installations
Familiar with home automation technologies & protocols
Certifications of automation systems, networking are good to have
Who We Are:
Hogar Controls, based in USA, is the brainchild of experts of smart home automation for more than two decades. It is a global, design-first smart home and building automation company delivering powerful solutions for residential, hospitality and commercial markets.
Hogars full line of sleek smart products offer homeowners, retailers and professional integrators stylish solutions that offer user-friendly control and a wide ecosystem of product choices to allow individuals to connect with what matters most. Whether a simple touch panel, a smartphone app or a voice enabled Smart Home hub, Hogar Controls provides users with many interfaces to interact with their home or property.
What We Offer:
Great, positive work environment
Challenging and rewarding work
Opportunity to learn, earn and grow
A chance to enhance your career
A diverse set of experiences you will always remember and that you can take with you anywhere you go
Employement Category:
Employement Type: Full time
Industry: Full time
Functional Area: IT
Role Category: IT
Role/Responsibilies: Field Application Engineer
Contact Details:
Company: Antra Inc
Location(s): Chennai