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Mysql Dba - L2 - Mumbai - Netmagic It Services

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 Mysql Dba - L2 - Mumbai - Netmagic It Services

Job Description

Roles and Responsibilities

Primary Responsibilities:

  • Work in a 24 X 7 Environment (NOC).
  • Extend technical support to Clients over email and phone.
  • Carry out the advance level of troubleshooting for databases
  • Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined
  • Technically update the tickets in ticketing system for all the issues handled / worked upon
  • Ensure that change requests are implemented as per defined timelines
  • Following up with Vendors whenever required & resolve issues by minimizing downtimes.
  • Performance analysis of databases using native & monitoring tools.
  • Carry out dB upgrades as and when required after approval from team lead / customer.
  • Carry out one time implementations of databases as and when required as per Implementation Requests
  • Work with intra departmental teams to isolate & troubleshoot customer issues (OS/Cloud/DB/Apps etc...)
  • Ensure dB backups are happening regularly & report & act on failures immediately.
  • Perform DR Drills under guidance of L3 team.
  • Timely execution of SIP related task allocated by Team lead
  • Prepare pro-active performance reports
  • Work towards automation of day to day tasks.
  • Carry out patch updates at regular intervals & ensure you stick to the patching policy defined.
  • Adhere to shift timings and shift handover process
  • Prepared Incident Reports for S1 incidents (to be attached to RCA reports)
  • Should be willing to learn, adapt & work on at least 2 different databases.
  • Review Key parameters & assist L3 team in providing reports

Technical Skills:

  • Should be working / aware with the latest version of MySQL Server (Mysql 5.x or higher)
  • Implementation and support experience in High Availability features in MySQL for e.g. Replication, Clustering etc.
  • Exposure in Backups , Recovery and Disaster Recovery planning
  • Understanding of MySQL Server Architecture and Internals
  • Performance tuning
  • SQL queries optimization
  • Knowledge of NoSQL, NewSQL technologies would be added advantage




Job Classification

Industry: Telecom / ISP
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: NETMAGIC IT SERVICES PRIVATE LIMITED
Location(s): Mumbai
Website: http://careers.netmagicsolutions.com

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Keyskills:   replication MySQL log shipping clustering mirroring

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Netmagic It Services

NETMAGIC IT SERVICES PRIVATE Limited Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered i...