Cloud Technical Quality Manager Client
- Siera IT Services
- 10 to 15 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Title: Cloud Technical Quality Manager
Experience: 5 to 10 years
Client Location: PAN India
Responsibilities:
- Assist in developing technical processes and procedures focused mainly on the delivery of SAP Basis support for both new implementations and Production Run Support Customers.
- Help to train and educate the managed services Basis Teams and technical Service Managers on the standard operating processes and procedures of the Managed Services Basis Organisation.
- Perform internal audits to ensure compliance of all the standard operating process and procedures.
- Support the bi-annual SAP Global Hosting Certificate audits.
- Ensure customer specific documentation is being created properly and maintained by the Basis Teams and Technical Service Managers.
- Assist in tracking and ensuring all Managed Cloud customers are remaining on supported versions of all operating system, database and software applications.
- Monitor for inefficiencies in Managed Services Basis processes and
Requirements/ Qualifications:
- 5+ years of providing production run SAP Basis support
- 10+ years of SAP Basis Administration support
- 15+ years of IT service experience
- At a minimum ITIL Foundation Certificate, preferably ITIL practitioner or greater certificate
- Efficient in Microsoft Word, Vision ,Power point, Excel and share point
- Preferably technical documentation training /certification.
If interested share your resume to la********a@si****t.com
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: ERP / CRM
Functional Area: Not Applicable
Role/Responsibilies: Cloud Technical Quality Manager Client
Contact Details:
Company: Siera IT ServicesLocation(s): Multi-City, India
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₹ 14 - 16 Lakh/Yr
Siera IT Services
Siera IT Services Pvt Ltd is a leading IT Services company and “SAP Eco Partnerâ€Â located in Hyderabad, India. We have expertise in SAP development and implementation services that help the clientele by providing round the clock support and services. We serve each customer e...
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