Hiring For Domestic Bpo Process || Jaipur || Up To 16k Ctc @ Panacea Consultancy

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Hiring For Domestic Bpo Process || Jaipur || Up To 16k Ctc

Panacea Consultancy
0 - 5 Years
Jalandhar
4 years ago
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Job Description

Call Center Agent Job Responsibilities and Duties:
Answer incoming calls and respond to Customers of Flipkart
Management and resolve customer complaints
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Complete call logs and reports
Other duties as assigned

Employement Category:

Employement Type: Full time
Industry: Full time
Functional Area: ITES
Role Category: Customer Service
Role/Responsibilies: Hiring For Domestic Bpo Process || Jaipur || Up To 16k Ctc

Contact Details:

Company: Panacea Consultancy
Location(s): Jalandhar

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Panacea Consultancy

Power Solutions â€“ We aim at creating a bridge between candidates and organization that are looking for talented resources. Power solutions has been providing the talent management solutions to many of the Indiaâ€™s leading BPO and IT companies. We have objective of identifying outstand...

Hiring For Domestic Bpo Process || Jaipur || Up To 16k Ctc @ Panacea Consultancy

Home > Customer Service