International Client | Strategic Account
- ZippHire
- 3 to 8 Yrs
- Multi-City, India
- 4 years ago
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Job Description
Position: International Client | Strategic Account Executive | Manager
Location: Ahmedabad
Timing: US Timing (Night Shift)
Salary: 3-4 LPA + extra benefits
Education: Must be Graduation in Computer OR Information technology
Time: Should be flexible enough to work in any shifts 24*7.
PositionOverview: As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are managing customer relationships, expectations, customer business assessment, risk analysis, and customer satisfaction.
Job Functions / Responsibilities:
- Communicate with assigned clients to assess their comfort level with the Company EHR, understand their business operations, and help them reach their goals through our Know Your Client initiative.
- Understand your clients practices - including growth opportunities and risks so that you recognize and act upon opportunities to maximize the benefits of EHR implementation.
- Carry out a detailed SWOT analysis for clients to identify and document potential issues, assess impacts, and recommend solutions.
- Analyze practices and recommend products, features, and/or services to improve clients workflows and patient care.
- Manage client requests and expectations by working with internal company teams, including Interfaces, Project Management, Technical Support, Development, and Information Technology
- Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction
Requirements:
- Bachelors degree or Masters degree (preferred); combined education, training, and experience may be considered instead of a formal degree.
- Healthcare, account management, and/or technology experience is a plus.
- Strong interpersonal communication skills, including the ability to work with clients at all levels, from executive management to individual teams, providing insightful analysis to technical and non-technical audiences alike
- Strong analytical and problem-solving skills.
Skills/Abilities:
- Effective collaboration across teams and organizational levels.
- Multitasking ability in a fast-paced and often stressful work environment.
- Confidence in using individual discretion while dealing with clients.
- High work capacity, with a commitment to urgency and results.
- Honesty and dependability, combined with a positive, professional, and polite manner.
- Ability to work autonomously and proactively.
- Familiarity with basic workplace conflict resolution skills.
IF YOU ARE NOT INTERESTED, PLEASE FORWARD IT TO ANY OF YOUR FRIENDS OR COLLEAGUE WHO MIGHT BE INTERESTED IN AND A SUITABLE FIT FOR THIS POSITION. I APPRECIATE YOUR EFFORT.
IF INTERESTED THEN CALL ON +91 94091 15891 OR SEND RESUME TO
If anyone looking for a job change OR has any references, then let us know. Share resume at resume (AT) ZippHire (DOT) com feel free to contact us at + 9 1 9 4 0 9 1 1 5 8 9 1.
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Product Management
Functional Area: Not Applicable
Role/Responsibilies: International Client | Strategic Account
Contact Details:
Company: Zipphire HiringLocation(s): Multi-City, India
ZippHire
ZippHire HR India LLP is a professional employer organization (PEO) and Human Resources Organization (HRO) provide Total Human Resource solutions with a focus on Executive Recruitment, Contract & Permanent Staffing, Bulk recruitment, Payroll Mgmt.
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