Roles and Responsibilities
*Responsible for providing phone, chat & email based call / ticket logging , ticket assignment, maintain ticket status & SLA management. Daily reporting of tickets.
*Responsible for overall Helpdesk Management
*Maintain Asset Data
Desired Candidate Profile
*Ability to utilize the applications for Microsoft Office for support, reporting & documentation.
*Exp- 2-3 yrs using help desk call logging systemPlease mail you CV to ga*******c@in******f.in
Perks and Benefits
Indira IVF centre is the pioneer in providing affordable yet creditable infertility curation to the common people for the first time in India. It is armed with the state-of-the-art infrastructure, advanced equipment and a pool of renowned physicians.