Sr. Manager, Training - Vadodara/Baroda
- Numerator India
- 10 - 16 years
- Vadodara
- 4 years ago
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Job Description
Numerators Vadodara Operational Center has been established as a Center of Excellence (CoE). The CoE is Numerators primary Operational Center and Numerator is currently centralizing roles from other countries to the CoE.
The position of Sr. Manager of Training will be responsible for the management of a department that will be empowered to create training materials as well the implementation of our training program including online and in classroom training. Our typical hiring classes include over 50 FTEs on a monthly basis and we estimate that we will be training over 600 associates during the next 12 months. The Sr. Manager will report to our General Manager. This position will also be coordinating with Recruiting and our SMEs across all our business verticals/countries.
Culture/Leadership
- Our culture thrives on a healthy work-life balance and a focus on the importance of family. Our managers are expected to promote and maintain this culture as a primary objective
- Were focused on creating an inclusive, dynamic and diverse work environment
- Foster an environment where our Associates are the most important resource we have
- Manage with professionalism, honesty, and integrity
- Empower our associates to grow and develop
Strategy & Planning
- Develop strategies and programs to strengthen skills and competencies and drive a culture of excellence and continuous learning and improvement
- Assess the Operations team learning and development needs, identify and prioritize critical skills; recommend, develop and implement learning paths to deliver against business goals
- Work closely with India and Onshore leaders / stakeholders to get the right training content and structure for different verticals
Program Management
- Build and maintain a cohesive and integrated set of learning and development programs that create a compelling employee experience in the employee lifecycle; ensuring learning and development practices are inclusive
- Understand and manage production of online video and content using the latest software and training techniques along with adult learning methodologies.
Requirements
Basic Qualifications:
- University Graduate from a reputable University with Masters degree
- 5+ years of management/leadership experience developing and delivering training programs
- Ability to thrive in a fast-changing, fast-paced, and consultative environment
- Should possess excellent communication skills, including English, Basic understanding of Microsoft, Google communication products (e.g Excel) and other training related software for eLearning
Preferred Qualifications:
- MBA a plus
- Domain expertise in market research is a plus
- Solution oriented individual and problem solver
- Creative individual with balance of implementation and business knowledge
- Six Sigma Green Belt certified or Black Belt
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Senior Management
Role: Senior Management
Employement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any Postgraduate
Doctorate: Any Doctorate, Doctorate Not Required
Contact Details:
Company: pima Consulting Pvt LimitedAddress: NU House, Near L and T Circle , VIP Road, Karelibaug, VADODARA, Gujarat, India
Location(s): Vadodara
Keyskills: Six Sigma
Numerator India
Numerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The ma...
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